Shipping Information, Orders and Payment

Frequently Asked Questions

• Is it safe to order over the Internet by Credit Card?
• What forms of payment do you accept?
• What is your return policy?
• What Norman Agutter Products are online?
• What's the status of my order?
• How do I get in touch with customer service?
• What are your Shipping charges?
• Do you accept International orders?
• Do you supply trade?

__________________________________________

CUSTOMER INFORMATION AND NOTES:

NEWS CUSTOMERS PLEASE READ THIS INFORMATION IT IS FOR YOUR OWN PEACE OF MIND.

The Order Form we have designed here for you is very Traditional to our Mail Order Form in many ways. This is so you can either; Order Now Electronically Online. Or So you can Fax your Order to us. Or So you can Print off and send your order by Traditional Mail.

For saving and printing off. Just go to the top of your browser on the left hand side. Select 'File' then select 'Print' as you normally would for any other PC utility. Thank you!.

FAQ: Why do you not use a shopping basket?.

Many of the products made are unique and a great deal of the time customised to order. We also supply Trade and want to provide the fastest service possible. We also know that many Fishing Tackle services online take too long to process just one item (one store online for the process of one item takes you through 9 pages before you are finished). This costs you time and money!

If you require standard items. We suggest, as you are viewing our web site. Please just make a note of the catalogue number, price and quantity you require as you go along. Then just complete the form here as you normally would. It is very fast and efficient and also helps administration. Thank You!

For Your Peace of Mind: We understand the potential worry to customers when ordering over the Internet. In relation to fraud. We would like to put your mind at ease if you are a new customer with us.

Norman Agutters Fishing Tackle is Part of a Group of Companies. These include 'Paramount Plating & Engineering' and 'Home Supplies Direct'. The businesses including Normans Bikes in the 1960's have been successfully run by the Normans Family now in their third generation.

The Personal Touch: Before ordering you are more than welcome to contact our premises by phone on in England on +44 (01233) 626748 to speak to someone personally.

NORMAN AGUTTERS FISHING TACKLE

South Stour Avenue, Ashford, Kent, TN23 7RS, England

Telephone: +44 01233 626748

Facsimile: +44 01233 641787

Email: enquiries@norman-agutters.com